Bob Wolf Creations L.C.
 
   
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Home>Terms and Conditions

Policies, Terms and Conditions:
Guarantee: I offer an unconditional thirty day guaranteed on all work. If for any reason, you are not completely satisfied, please return the piece to:
 
Bob Wolf Creations L.C.
651 S. Walnut Ave., Suite D311
New Braunfels, Texas 78130
 
within thirty days from the date of delivery to obtain a full refund and/or replacement at your discretion. All returns must be returned in good condition to receive a refund. 
 
After the initial thirty(30) day guarantee period, I still guarantee the workmanship of all my pieces and will replace or offer a refund if the issue is workmanship or materials related and not due to normal wear and tear.
 
Copyright Notice: It takes an immense amount lot of work to create original and unique jewelry designs. All the designs on this site have been registered with the U.S. Copyright Office and are not available for commercial reproduction. If you make jewelry, please respect the artist by not copying any design.
 
 
Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Shipping Policy  by 
Shipping Time -- Most orders received before 5:00PM will ship the same or next day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Bob Wolf Creations L.C. only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Bob Wolf Creations L.C.shall immediately issue a credit to your credit card account in the amount of the incorrect price
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